Privacy Policy

Under this customer policy: U.S. Privacy, CCPA/CPRA, Google Ads, and Cookie Supplement

As a clear operating standard: We may obtain identifiers and contact details, order and transaction information, payment-related records handled by our payment processors, device and browser information, approximate location derived from IP address, website activity, advertising interactions, communications, and inferences used to improve our services. We may obtain this information directly from you, automatically through cookies and similar technologies, from Shopify and service providers, and from advertising or analytics partners.

To explain this requirement clearly: We use personal information to provide the website, process orders and payments, arrange free standard shipping and returns, provide customer support, prevent fraud, maintain security, comply with law, analyze performance, improve our products and services, and operate Google Ads, including Remarketing and Conversion Tracking.

To provide dependable customer guidance: Cookies and similar technologies support essential store functions, preferences, analytics, fraud prevention, advertising measurement, and personalized advertising. Google and its partners may use cookies or similar identifiers to measure advertising and show relevant ads. Customers can use browser controls, available cookie controls, Google advertising settings, and legally recognized opt-out signals to manage these uses.

As a consistent service standard: We do not sell personal information for money. Some disclosures to advertising or analytics partners may be considered a sale, sharing, or targeted advertising under the CCPA/CPRA or other U.S. state privacy laws. Eligible consumers can ask for access, correction, deletion, portability, information about categories collected or disclosed, and an opt-out of sale, sharing, or targeted advertising through a Do Not Sell or Share request. We honor Global Privacy Control (GPC) signals where legally required and do not discriminate against consumers for exercising privacy rights.

To keep this policy easy to understand: We retain information only as long as reasonably necessary for the purposes described, including order administration, customer support, fraud prevention, tax and accounting obligations, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.

For transparency and ease of reference: Our services are not directed to children under 13, and we do not knowingly collect their personal information. To submit a privacy request or authorized-agent request, contact Support@lavalemp.shop or 6468089776. We may verify identity before completing a request. Privacy requests may also be mailed to 204 Capitol Ave, Hartford, Connecticut, 06106, United States.

Business Identification and Support
Business entity: Lava Lamp
Retail name: Lava Lamp
Customer support email: Support@lavalemp.shop
Support telephone: 6468089776
Business mailing address: 204 Capitol Ave, Hartford, Connecticut, 06106, United States